Skip to main content
Koodo Community
Question

Do I need to remove Easy Room if I have a Canada-US plan?

  • July 24, 2024
  • 2 replies
  • 144 views

I have easy roam on my phone, but I just changed my plan to a Canada-US plan, do I need to remove easy roam or will the phone/plan just “know” not to use easy roam and use the Canada-US plan?  I want to be sure I am not charged for both. 

Thanks

This topic has been closed for replies.

2 replies

Forum|alt.badge.img+4
  • Mobile Master
  • July 24, 2024

Yes, you can remove the add-on. It should not show any roaming charges when you are abroad. https://www.koodomobile.com/en/help/traveling-with-your-canada-us-rate-plan


Forum|alt.badge.img+4
  • Mobile Master
  • July 24, 2024

Even though you do not need easy roam, keeping it on is also not an issue.  You will not be charged easy roam while in the US while on the Canada-US plan