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Device Care Complete Unlimited Storage

  • November 23, 2021
  • 5 replies
  • 1179 views

Hello I recently purchased a brand new IPhone 12 64 GB Black and opted for the $15/month Device Care Complete add-on. This warranty claims to include “Unlimited storage for photos and videos “ but I am unsure how to utilize this feature I’m paying for. Is the feature tied to Apple Photos, the iCloud suite of plans or another app altogether. iCloud is Apple’s service separate from Koodo so that makes no sense. Any help ? 

Best answer by Allan M

It's a feature offered by the warranty provider Asurion. You can sign up for your account here:

https://photos.asurion.com/welcome

 

There should also be an app called "Asurion Photos" that you can download as well.

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5 replies

Allan M
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  • Mobile Master
  • 12312 replies
  • Answer
  • November 23, 2021

It's a feature offered by the warranty provider Asurion. You can sign up for your account here:

https://photos.asurion.com/welcome

 

There should also be an app called "Asurion Photos" that you can download as well.


  • Author
  • Beginner
  • 2 replies
  • November 24, 2021

I tried and signed up only got 5GB of Asurion Storage.


Allan M
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  • Mobile Master
  • 12312 replies
  • November 25, 2021
Snowgriffins wrote:

I tried and signed up only got 5GB of Asurion Storage.

Did you sign up with the same email that's on your Koodo account and number that you got the warranty on?


  • Author
  • Beginner
  • 2 replies
  • November 25, 2021
Allan M wrote:
Snowgriffins wrote:

I tried and signed up only got 5GB of Asurion Storage.

Did you sign up with the same email that's on your Koodo account and number that you got the warranty on?

Yea same information got both Asurion App and Asurion Photos but the photos one shows  5 GB of space


  • Member
  • 1 reply
  • January 17, 2022
Snowgriffins wrote:
Allan M wrote:
Snowgriffins wrote:

I tried and signed up only got 5GB of Asurion Storage.

Did you sign up with the same email that's on your Koodo account and number that you got the warranty on?

Yea same information got both Asurion App and Asurion Photos but the photos one shows  5 GB of space

Hey I intend to purchase this add-on as well. How did it turn out for you at the end?