Skip to main content
Koodo Community

I upgraded my plan recently so I would qualify for Koodo tab on a new phone. After I switched over the promotional data add-on I purchased in February disappeared and I now have less data than before. I am now paying more money for less data per month.

Some plan changes remove promotional add-ons. Would you like us to flag a rep to see if you can return to your old plan?


Yes that would be great thanks Sophia!


@Cnayler Per our chat, we have saved your data add-on and should see it on your account again.