Koodo Community
Solved

Charged twice within 24 hours for roaming

  • 11 September 2022
  • 2 replies
  • 77 views

Hey! Wonder if anyone else has experienced this?

I activated roaming when I landed in Ireland on my first stop (11:35am). At 12:01am I was charged again when I landed in another EU country. 

Is roaming meant to give me 24 hours, or is it charged per “day”? 

Or is it because it’s different countries (which wouldn’t make sense in this scenario since the EU eliminated roaming charges between EU countries)?

icon

Best answer by Timo Tuokkola 12 September 2022, 02:18

View original

This topic has been closed for comments

2 replies

Userlevel 7
Badge +4

It recently changed from 24 hrs to expiring at midnight the day it’s activated.

It recently changed from 24 hrs to expiring at midnight the day it’s activated.

Wow, that’s too bad and good to know, thanks for replying! Wonder if there was any communication about this that I missed.