When changing a plan, am I gonna loose my current promotion?
It depends though. Which promotion was it?
It’s an extra data on the top of my data included in a plan for 6 months
It’s an extra data on the top of my data included in a plan for 6 months
If the add-on was a promotion of your plan at that time, you would lose it when you switch your plan to a new one.
Are you planning to switch to a plan with similar or more data? Then it's kind of moot.
Are you planning to switch to a plan with similar or more data? Then it's kind of moot.
No, I’m planning to switch to a plan with less data..
It’s an extra data on the top of my data included in a plan for 6 months
If the add-on was a promotion of your plan at that time, you would lose it when you switch your plan to a new one.
Yeah, that’s the thing, I don’t remember if the promo was for a new customer or for the particular plan..
It’s an extra data on the top of my data included in a plan for 6 months
If the add-on was a promotion of your plan at that time, you would lose it when you switch your plan to a new one.
Yeah, that’s the thing, I don’t remember if the promo was for a new customer or for the particular plan..
it is the same thing though, data add-on was attached to the plan (that was for new customers).
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.