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Changing Plan Issue (2nd try posting, 1st didn't show up)

  • February 7, 2026
  • 1 reply
  • 34 views

I tried to change Plans from this:
Unlimited Canada-wide minutes --- 60 GB of Shock-Free data at 4G speed --- Unlimited Canada-wide messaging (text and picture) --- Pick Your Perk: --- $0 Unlimited International SMS and MMS --- Additional discount of $10/mo when you set up auto-pay by bank account --- Conference Calling --- Call Display+ --- Call Waiting --- Voicemail --- Unlimited Canada-wide messaging (text & picture) --- Perks: --- One included at no extra charge --- $0 Unlimited International SMS and MMS 

to this one:
Unlimited Canada-wide minutes --- 60 GB of Shock-Free data at 5G speed --- Pick 1 Free Perk --- Includes discount of $10/mo when you set up auto-pay by bank account --- 60 GB of Shock-Free data at 5G speed ---  Unlimited Canada-wide minutes --- Voicemail --- Conference Calling --- Call Display+ --- Call Waiting --- Additional data $13/100MB --- Unlimited International SMS --- Unlimited Canada-wide messaging (text & picture) --- Pick 1 FREE Perk --- Perk options: --- Premium Voicemail --- Rollover Data --- Unlimited Long Distance Pack --- 10GB Bonus Data --- 5G Speed Boost 3-day Easy Roam US 3-day Easy Roam INTL

Now when I click Choose Plan and Perk, I get the message: "Your plan is no longer eligible for "Unlimited International SMS". If you change or remove your free or paid perks, you won't be able to re-add "Unlimited International SMS" later".

Now why is that, when Unlimited International SMS is already included in the new plan plus I can add 1 free perk. Will I indeed loose the Unlimited International SMS, even though it says they are included? I don't want to confirm the change to find out, I need unlimited international SMS.

Can somebody please explain. Thank you in advance!

 

 

 

Best answer by Dinh

The perk you would lose if you change your plan is “$0 Unlimited International SMS and MMS.”

In the new plan, MMS is not included—only international SMS is. If you don’t send international MMS messages, this shouldn’t be an issue

 

1 reply

Dinh
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  • Mobile Master
  • Answer
  • February 7, 2026

The perk you would lose if you change your plan is “$0 Unlimited International SMS and MMS.”

In the new plan, MMS is not included—only international SMS is. If you don’t send international MMS messages, this shouldn’t be an issue