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Changed my plan but can't add a free perk

  • February 1, 2026
  • 4 replies
  • 28 views

I changed my plan today to take advantage of new offer.  But even though I selected a free perk, my account says I have no perks. Have tried numerous times to correct this with no success.

Best answer by Flo Koodo

@sumil 

 

Thank you for confirming!

 

We have managed to add it for you, feel free to check the details in self serve when you get the chance.

4 replies

Flo Koodo
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  • Official Rep
  • February 1, 2026

Hi ​@sumil 

We could try to add the perk from our end if you would like to share the perk that you want to add.


  • Author
  • Beginner
  • February 1, 2026

Yes please,  I wanted to add 3-day US Roaming.


Flo Koodo
Forum|alt.badge.img+4
  • Official Rep
  • Answer
  • February 1, 2026

@sumil 

 

Thank you for confirming!

 

We have managed to add it for you, feel free to check the details in self serve when you get the chance.


  • Author
  • Beginner
  • February 1, 2026

Thank you!