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Cant remove data block

  • December 31, 2021
  • 1 reply
  • 477 views
D

Hey everyone! I have a data block on my phone. I’m paying for it each month and I want to remove it, but it’s not showing up in my add-ons. Do I need to call in to do it, or is there another work around the add-on glitch?

Sincere thanks,
Dre

Best answer by MilkyWay

Dre11918 wrote:

Hey everyone! I have a data block on my phone. I’m paying for it each month and I want to remove it, but it’s not showing up in my add-ons. Do I need to call in to do it, or is there another work around the add-on glitch?

Sincere thanks,
Dre

You should be able to find it in your Self-Serve account. If you do not see it, you may need to schedule a callback through Koodo Assist to remove the data block feature on your phone. Alternatively, you can also send a message on Facebook Messenger or Twitter. https://m.me/Koodo 

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    • MilkyWay
    • Mobile Master
    • 6176 replies
    • Answer
    • December 31, 2021
    Dre11918 wrote:

    Hey everyone! I have a data block on my phone. I’m paying for it each month and I want to remove it, but it’s not showing up in my add-ons. Do I need to call in to do it, or is there another work around the add-on glitch?

    Sincere thanks,
    Dre

    You should be able to find it in your Self-Serve account. If you do not see it, you may need to schedule a callback through Koodo Assist to remove the data block feature on your phone. Alternatively, you can also send a message on Facebook Messenger or Twitter. https://m.me/Koodo 

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