When I try to activate my Amazon Prime account through my Stream+ the clickable link brings me to a page with nothing, so I cannot continue with the activation process. Images show what I see, step by step. Is there another way to activate?
Solved
Cannot activate Prime through Stream +
Best answer by Georgia Koodo
If you still have access in the meantime, you could wait for the expiry date then try to activate again, so you can link the profile to the new Stream+ account.
+4Hi
Hey this worked, but when I logged into my Amazon account, I got an error saying I was ineligible because I already had an existing Amazon Prime account. Any magic tricks for this one, Georgia? For context, we had previously had the Stream+ active, but I let it expire and now I am trying to set it up again.
+4Can you try to log in with your previous account credentials to Amazon Prime? Do you have still have access to Prime Video, without activating it from your Koodo account? It’s possible the previous Prime service has not yet expired if you’ve cancelled the Stream+ recently.
I do still have access to Prime, but it says it's ending on the 15th. Should I cancel and then try again to activate? Or wait until the 15th when it expires and then try?
+4If you still have access in the meantime, you could wait for the expiry date then try to activate again, so you can link the profile to the new Stream+ account.
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