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Canada-US plan in Puerto Rico

  • January 14, 2025
  • 4 replies
  • 173 views
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Hello. I have Canada US plan. It works in Puerto Rico?

Best answer by Georgia Koodo

Hi ​@olejkamk your plan covers usage within the continental United States including Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands. Guam is not included and will be charged regular pay per use or Easy Roam rates.

There are some restrictions for Canada-US plans which you can find here https://www.koodomobile.com/en/help/traveling-with-your-canada-us-rate-plan

    This topic has been closed for replies.

    4 replies

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    • Dennis
    • Mobile Master
    • January 14, 2025

    For Easy Roam, Puerto Rico is included under the US.  So it should be included in the Canada-US plan.

    https://www.koodomobile.com/en/services/easyroam

    Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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    • olejkamk
    • Author
    • Beginner
    • January 14, 2025

    thanks
    does it included in plan with Canada-US roaming with data, talk and texts ?

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    • Dennis
    • Mobile Master
    • January 14, 2025

    Let me flag a rep to confirm

    Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
    Georgia Koodo
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    • Georgia Koodo
    • Official Rep
    • Answer
    • January 15, 2025

    Hi ​@olejkamk your plan covers usage within the continental United States including Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands. Guam is not included and will be charged regular pay per use or Easy Roam rates.

    There are some restrictions for Canada-US plans which you can find here https://www.koodomobile.com/en/help/traveling-with-your-canada-us-rate-plan

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