Skip to main content
Koodo Community
Solved

Canada-US-Mexico plan

  • January 2, 2026
  • 1 reply
  • 34 views

Right now I have an 75GB plan for $50. I have a 50GB and a 25GB add on for free right now as well.  I want to change to the new promo plan, but am unsure if I will lose access to my addons. I own my phone and will not be getting a new one anytime soon.   Thanks. 
 

Also, does this mean I can the US and Mexico while I am home in Canada. Like Long distance calls?

Best answer by Oliver C

Hi there,

If they’re loyalty data add-ons that are tied to your current plan, then yes, it is possible that when you change the plan to a different one that you will lose the add-ons.

When you received the data add-ons, were you notified via a text? As it may say whether or not you will lose the add on if you change your plan. In my experience, you will normally lose loyalty add-on’s when making a change.

You got it though, while you’re in Canada you can call and text those countries for free if you choose the plan. More information can be found in the link, it’s the same thing just + Mexico.

Travelling with your Canada-US rate plan or Canada-US-Mexico rate plan | Koodo Mobile

1 reply

Forum|alt.badge.img+4
  • Mobile Master
  • Answer
  • January 2, 2026

Hi there,

If they’re loyalty data add-ons that are tied to your current plan, then yes, it is possible that when you change the plan to a different one that you will lose the add-ons.

When you received the data add-ons, were you notified via a text? As it may say whether or not you will lose the add on if you change your plan. In my experience, you will normally lose loyalty add-on’s when making a change.

You got it though, while you’re in Canada you can call and text those countries for free if you choose the plan. More information can be found in the link, it’s the same thing just + Mexico.

Travelling with your Canada-US rate plan or Canada-US-Mexico rate plan | Koodo Mobile