Koodo Community
Question

Can you pause my serives while I am abroad for 3 months?


If it’s possible to pause my phone service for 3 months when I am leaving canada?

If so, please do the pause for me right now to Jul 11, okay?

 


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Userlevel 7
Badge +4

You can request Koodo to switch you over to the seasonal hold plan: https://www.koodomobile.com/en/help/keeping-your-account-open-when-travelling

This is $15 per month. There is a catch: when you come back, you will have to switch to an in market plan. So if you are currently on a great plan, you might consider just continuing to pay for it for those three months.

That really sucks!