I touched the add3 button on my text message as by accident and it added an extra 3gigs for 10$. I want to remove it but can't in the self serve .. it says it's there in overview, but it's not when I want to manage!
Page 1 / 1
This is strange, It seems to be a problem with selfserve. I will flag a rep here.
Hello! The add-on has been removed. If you experience a similar issue again, you can also try logging out of Self-Serve, clear the web browser cookies, log back in and then try removing the add-on following the steps at https://koo.do/33EEd6
Please keep us posted if you need more help!
Thanks, it seems to be removed!
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.