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Can;t find the authorized callers list in call control....

  • March 26, 2023
  • 3 replies
  • 398 views
T

I just activated call control.  Where do I find the authorized and blocked callers list?  The Koodo site says: -

“When you turn on Call Control, you can assign, add, or remove phone numbers from your Authorized and Blocked Callers lists. There are a few ways to do this:

  1. Through your Call Log, you will see your 10 most recent incoming callers and can assign them to either your Authorized Callers list or your Blocked Callers list.

  2. You can go to your Authorized Callers and Blocked Callers lists directly and choose to add or remove phone numbers from your lists.

  3. You can move a phone number from your Blocked list to your Authorized list and vice versa.

    I can’t find the authorized callers list or my blocked callers list.  Please help

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3 replies

Sophia
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  • Sophia
  • Mobile Master
  • March 26, 2023

In self serve, go to Manage plan and add-ons, then click Call control. You’ll see the list of people who last called and whether they were blocked or authorized. In the tab above you can click authorized and/or blocked callers to add either people that can bypass the check, or numbers that will never get through because they’re blocked by you.

R
Dinh
T
  • TonyB
  • Author
  • Beginner
  • March 26, 2023

Thanks. I went to manage addons and I get the list of add ons including call control but I don’t see a list of authorized callers. Thanks for the speedy reply by the way. 

Sophia
Forum|alt.badge.img+4
  • Sophia
  • Mobile Master
  • March 26, 2023

No, don't go to add-ons. Manage plan is what you need, then call control.

R
Dinh
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