Skip to main content
Koodo Community
Community
Question

Can't choose free perk

  • February 5, 2026
  • 2 replies
  • 20 views
U

Hi,

 

My plan has a free perk and when I try to add EasyRoam International, it sends an error. A review of this message board has suggested trying without VPN and in Incognito mode, both of which do not work. 

Can someone please help? 

Thanks. 

2 replies

M
Forum|alt.badge.img+4
  • MilkyWay
  • Mobile Master
  • February 5, 2026

Let me flag a rep for you.

Darius Koodo
Forum|alt.badge.img+4
  • Darius Koodo
  • Official Rep
  • February 5, 2026

Hello ​@usaleem We have forwarded a request form in order to add the 3-Day Easy Roam International perk. It usually takes 24 hours. You can verify it in the Self Serve account after it is added. 

Terms & ConditionsAccessibility statement
Koodo Community