Can't add free perk

Just to confirm, are you using VPN or residing outside of Canada?

As well, have you tried to do it using incognito mode of the web browser?

I don’t use a VPN and I live in Canada. I have tried using incognito mode and this doesn’t work either.

Let me flag a rep for you. Which Perk do you want?

I’d like the 3 day easy roam US

Ok, I have already flagged a rep. They should get back to you shortly.

Hi there ​@CaitlynW We have forwarded a request form and the 3-Day Easy Roam US perk will be added within 24 hours to your number. You can verify it in the Self Serve account after it is added.