Hi,
Even though I chose a perk and they said a confirmation email has been sent to my email, I don’t see any email, and the website keeps asking to add the perk.
I would like to add the perk ‘3-Day Easy Roam International'.
Question
can't add a perks
+4Does the perk show in your self serve? How exactly is it asking you to add a perk?
Does the perk show in your self serve? How exactly is it asking you to add a perk?
Pick your free perk.
I have been trying to choose 3-Day Easy Roam International'. Once a day but it doesn't work. It never saved my options.
+4Let me flag a rep for you :)
+4Hi
Unfortunately, we have been unable to add the perk from our end, however, we have submitted a request for the perk to be added in the backend and this would take up to 3 business days.
We are sorry for the inconvenience created!
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.