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Can not Add Free Perk in Self Serve

  • February 3, 2026
  • 1 reply
  • 24 views
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I’m a new customer of Koodo and I’d like to add “3-Day Easy Roam International” as my free perk to mu account. However, I have encounter “It looks like you can’t choose a Perk right now.” error. I would appreciate your help.

Best answer by Georgia Koodo

Hi ​@SalehzadehM we’ve attempted to add the $0 3-Day Easy Roam International perk to your line and we’re getting an error as well. We’ve submitted a request to have our team add the perk on their end.

The perk should be provisioned to your account within 3 business days, thank you so much for your patience!

 

1 reply

Georgia Koodo
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  • Georgia Koodo
  • Official Rep
  • Answer
  • February 3, 2026

Hi ​@SalehzadehM we’ve attempted to add the $0 3-Day Easy Roam International perk to your line and we’re getting an error as well. We’ve submitted a request to have our team add the perk on their end.

The perk should be provisioned to your account within 3 business days, thank you so much for your patience!

 

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