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Question

call control

  • March 17, 2026
  • 1 reply
  • 16 views

Here is my problem,  I added call control the we disconnect our home phone so I need my cell to answer door and get deliveries so I thought I disconnect. It shows I don’t have it on my manage add one Koodo telling me I don’t have it yet if you call my phone number it shows call control and it prompted you to leave your name and will see if I am available because of this door entry has no access to any of my deliveries. 

1 reply

Dinh
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  • Mobile Master
  • March 17, 2026

That is strange, if possible,could you post a snapshot of the add-on you had in your plan here? Hide all personal information before posting please.

Also, have you tried to turn off the feature in selfserve following this https://www.koodomobile.com/en/help/call-control?