Hi I’m trying to add a line to my account but I already have a Sim card for the additional device, but Koodo wants to charge me for a new Sim card when checking out online. Is there a promo code available to forego the Sim card when ordering online?
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There is not. If you are ordering online, they will ship and charge you for a new sim card.
If you have an existing one that you want to use, you can get it activated in store.
This issue has been resolved. Bernard thank you for your help, your suggestion worked!
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