Koodo Community
Question

Added Perk Unlimited MMS and MMS what does this mean?

  • 17 November 2022
  • 2 replies
  • 806 views

I’m travelling to Mexico and added the Perk of Unlimited Internstional SMS/MMS messages to my monthly plan. Does this mean I can send SMS/MMS for free from Mexico to my homeland Canada? Or will I be charged roaming? And when does the plan kick in? Is it immediately? 
The wording of the Perk is confusing…


This topic has been closed for comments

2 replies

Userlevel 7
Badge +4

The perk is good for texts sent while in Canada to any international number.

You will get charged roaming fees if you try to use your phone while in Mexico.

As for the perk, if you just switched to one of the pick your perk plans then you’d get it right away. If you were already on one of the pick your perk plans but had a different perk then it would kick in starting at the beginning if your next billing cycle.

I added this free perk and was charged on easy roam despite the wording being 

“International SMS: Send and receive unlimited international SMS and MMS to and from Canada free of charge”

I assumed to and from Canada would have meant that I could send text messages to Canada from the US.

So far I have been unable to contact Koodo.