Skip to main content
Koodo Community
Community
Solved

A rate plan change is scheduled

W

While looking at different plans, I instantly get a pop up

A rate plan change is scheduled

 

Does this mean my plan is going up in price?

Best answer by MilkyWay

wyldchyld2 wrote:

Hi there,

 

I have not changed my plan but my plan is for $45 a month and I noticed that most plans are $60 now so this is why I thought my plan was going up in price.

 

The last email I received from Koodo was at the end of July thanking me for my payment.

 

I guess I will find out in a few days when my cycle renews. 

 

Thanks for your help

Did you receive anything in fine print on your previous bill? I would suggest you to check the last page for any details. 

View original
    Did this help you find an answer to your question?
    This topic has been closed for comments

    Dinh
    Forum|alt.badge.img+4
    • Dinh
    • Mobile Master
    • August 7, 2022

    Did you accidentally choose to change your rateplan to a different one?

    Also, was there any confirmation email sent to your inbox?

    A Koodo customer, opinions are my own.
    D
    1 person likes this
    • D
      Dennis
    W

    Hi there,

     

    I have not changed my plan but my plan is for $45 a month and I noticed that most plans are $60 now so this is why I thought my plan was going up in price.

     

    The last email I received from Koodo was at the end of July thanking me for my payment.

     

    I guess I will find out in a few days when my cycle renews. 

     

    Thanks for your help

    M
    Forum|alt.badge.img+4
    • MilkyWay
    • Mobile Master
    • August 7, 2022
    wyldchyld2 wrote:

    Hi there,

     

    I have not changed my plan but my plan is for $45 a month and I noticed that most plans are $60 now so this is why I thought my plan was going up in price.

     

    The last email I received from Koodo was at the end of July thanking me for my payment.

     

    I guess I will find out in a few days when my cycle renews. 

     

    Thanks for your help

    Did you receive anything in fine print on your previous bill? I would suggest you to check the last page for any details. 

    D
    W
    2 people like this
    • D
      Dennis
    • W
      wyldchyld2
    W

    Ah, there it is:

    “Update to your monthly rate plan. Starting in August 2022, your monthly rate plan fee will increase from $45 to $47”

     

    Thanks so much for the help. 

    Terms & Conditions
    Koodo Community