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5G

  • October 6, 2023
  • 2 replies
  • 80 views
Jacqueline Morris Jackson

Hello I currently have the $65 4G plan 50G and would like to switch to the $65 5G plan 75G. Will my $20/month credit still be applied?

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    2 replies

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    • Dennis
    • Mobile Master
    • October 6, 2023

    It depends.  What was the $20/month credit for?  Did you sign up in store?  When did you sign up for the 50GB plan?

     

    I’m not seeing the 75GB plan.  What province are you in and where are you seeing the $75 plan?

    Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
    Bernard Koodo
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    • Bernard Koodo
    • Official Rep
    • October 6, 2023

    @Jacqueline Morris Jackson Pls go ahead and make the change online, typically moving to a same or higher priced plan has no impact on the bill credits. 

    Jacqueline Morris Jackson
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