Skip to main content
Koodo Community

I have added top up data twice now selecting the $25 for 1GB but only 100mb is added each time. Please can you add the 1GB as needed. I have essentially spent $26 for 200mb so I would expect at least 800mb more data.

 

Please advise ASAP

Could it be that your issue is related to this one? 

 


Yes its similar. I logged in and selected the attached highlighted (twice).

Unfortunately that thread doesnt really tell me how to resolve the problem:?

Thanks!

 

 


I'll flag a rep for you 🙂


@Neil Haydock Hmmmm...while we look into this, we helped out. Can you pls take a look and see if extra data appears now on your end?


Thanks!