Been having problems with wireless home phone for a couple of month, intermittent issue with loud noise on incoming calls. Finally figured out how to talk to tech support, and supposedly is an issue with a ZTE firmware update from September ‘25 that is still not fixed. Have 2 home phone plans for a long time, and crazy that Koodo won’t remedy the problem their provider created.
Koodo, won’t ship a new modem they are now using instead of the ZTE and suggestions are 1) is to turn off/on periodically until they get a fix, or 2) switch to Telus for the new modem, at higher cost and 2 year contract. Not the best solution for my parents in their 80’s. Anyone have any luck with Fido, or bought a cell router off Amazon/Ebay? Just exploring options before I cancel.
