Skip to main content
Koodo Community

worstexperience ever

  • March 14, 2026
  • 4 replies
  • 39 views

Worst company I have EVER dealt with. Have had my modum and everything over a week and STILL NO ACTIVATION, I am being lied to every day I call they tell me it will be activated and its not been, I have had enough now have been on hold for OVER AN HOUR trying to cancel my account and get a refund, this company f-ing sucks. All my data is gone and I have so much school work to do I need wifi. Choose Happy is the motto and Ive never been so mad. Just fist me Koodo, fist me. 

4 replies

Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • March 14, 2026

Hi, 

I understand your frustration but please keep the customer forum civil. Any abusive language wouldn’t help anyone. 

Regarding the Koodo internet, Koodo often did that, they sent the modem early before activation date.

Regarding the activation date, when did you order? As well, as of now, is the current coaxial being active by another internet service?


  • Author
  • Beginner
  • March 14, 2026

No wverything is good to go from my end and every time I call I am told it will be activated that same day this has been happening for a week and no help no nothing. And currently still on hold to cancel.

as for my language this is me tonning it down so deal with it I am beyond pissed off and this is the last thing I need with how life os going lately. 


Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • March 14, 2026

No wverything is good to go from my end and every time I call I am told it will be activated that same day this has been happening for a week and no help no nothing. And currently still on hold to cancel.

as for my language this is me tonning it down so deal with it I am beyond pissed off and this is the last thing I need with how life os going lately. 

So it seems it wasn’t activated despite multiple call?

Let me flag a rep to look into it


Darius Koodo
Forum|alt.badge.img+4
  • Official Rep
  • March 14, 2026

Hi there ​@K00do 5uck5 We’re sorry to hear that the experience was less than ideal. We noticed that you already spoke with our retention team and the cancelation was requested.