My emails and invoices sent to me by Koodo are now coming to me in French because I happen to live in Gatineau, but I am an English-speaking person. I cannot find any way within Self-Serve or Koodo Assist to tell me how to change my language preference to English. Does anyone know where and how I can do this, or do I need to schedule a call with an agent to get this sorted out?
Answer
Why are my emails and invoices in French and how can I change my language preference to English?
Best answer by Sophia
In case Goran missed your response, it’s done :)
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Can't find it in selfserve either. Not something I've dealt with before tho I've seen it here a couple times. We can flag a rep if you like to look into it.
+4In case Goran missed your response, it’s done :)
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