My emails and invoices sent to me by Koodo are now coming to me in French because I happen to live in Gatineau, but I am an English-speaking person. I cannot find any way within Self-Serve or Koodo Assist to tell me how to change my language preference to English. Does anyone know where and how I can do this, or do I need to schedule a call with an agent to get this sorted out?
Best answer by Sophia
View originalCan't find it in selfserve either. Not something I've dealt with before tho I've seen it here a couple times. We can flag a rep if you like to look into it.
Yes, Goran, if you could, that would be amazing, thank you.
+4
In case Goran missed your response, it’s done :)
Hello
thank you, Lavinia! 😀
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