Skip to main content
Koodo Community
Solved

When upgrading, is the new SIM already active?

  • May 3, 2022
  • 1 reply
  • 174 views

I am ordering (upgrading) to a new phone on line. When I get the SIM is already active?

 

If not how do I activate it?

Best answer by Dinh

When you upgrade your phone,the new phone will be shipped with an inactive SIM. 

You can choose to put the old SIM into the new phone (if it fits) or switch the SIM folllowing this https://www.koodomobile.com/en/help/koodo-sim-support

View original
This topic has been closed for comments

Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • May 3, 2022

When you upgrade your phone,the new phone will be shipped with an inactive SIM. 

You can choose to put the old SIM into the new phone (if it fits) or switch the SIM folllowing this https://www.koodomobile.com/en/help/koodo-sim-support