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When upgrading, is the new SIM already active?

  • May 3, 2022
  • 1 reply
  • 196 views

I am ordering (upgrading) to a new phone on line. When I get the SIM is already active?

 

If not how do I activate it?

Best answer by Dinh

When you upgrade your phone,the new phone will be shipped with an inactive SIM. 

You can choose to put the old SIM into the new phone (if it fits) or switch the SIM folllowing this https://www.koodomobile.com/en/help/koodo-sim-support

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1 reply

Dinh
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  • Mobile Master
  • Answer
  • May 3, 2022

When you upgrade your phone,the new phone will be shipped with an inactive SIM. 

You can choose to put the old SIM into the new phone (if it fits) or switch the SIM folllowing this https://www.koodomobile.com/en/help/koodo-sim-support