Koodo Community
Solved

When upgrading, is the new SIM already active?

  • 3 May 2022
  • 1 reply
  • 145 views

Userlevel 4

I am ordering (upgrading) to a new phone on line. When I get the SIM is already active?

 

If not how do I activate it?

icon

Best answer by Dinh 3 May 2022, 15:19

View original

This topic has been closed for comments

1 reply

Userlevel 7
Badge +4

When you upgrade your phone,the new phone will be shipped with an inactive SIM. 

You can choose to put the old SIM into the new phone (if it fits) or switch the SIM folllowing this https://www.koodomobile.com/en/help/koodo-sim-support