Koodo Community

WhatsApp verification code

  • 20 February 2022
  • 1 reply

Hello everyone, I traveled overseas abroad with my phone and koodo number. My phone was broken and to install WhatsApp on a new one it is necessary to receive an SMS with the verification code. Because I am not in Canada now I cannot receive said SMS. Is there any way that Koodo can send me the code that I will receive from WhatsApp?

Thank you.


Best answer by Dinh 20 February 2022, 22:05

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Userlevel 7
Badge +4

If you want to receive SMS overseas, you would need to enable roaming in your account.

Whatsapp is a 3rd party service, and didn’t have connections with Koodo. Koodo can’t send whatsapp message to your whatsapp account.