THe verification code for the new SIM card is not sending. Repeatedly tried sending another code to my email and still not working. Any suggestions?
This topic has been closed for comments
+4Can you explain a little more what you are trying to do? Is it a replacement SIM, new account, or...?
New sim card and phone, the old phone and SIM card was lost. Just trying to set up the new sim card under self serve. The verification code keeps saying it was “texted” the the email provided but never shows up. Just need the code for activation and then its set to go.
+4Right, well I flagged a rep and this was their advice:
Hope you get it sorted :)
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.