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vacation mode

  • November 10, 2021
  • 4 replies
  • 695 views

Aunty Karen

I would like to have my phone put on vacation models as I am currently out of country 

Best answer by Mayumi

If you are already outside of Canada, then contact them through FB or Twitter.

Here is a link about Seasonal Hold plan: 

https://www.koodomobile.com/en/help/keeping-your-account-open-when-travelling?search_api_views_article_search_fulltext=Seasonal%20hold

 

 

 

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4 replies

Mayumi
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  • Mobile Master
  • 10319 replies
  • Answer
  • November 10, 2021

If you are already outside of Canada, then contact them through FB or Twitter.

Here is a link about Seasonal Hold plan: 

https://www.koodomobile.com/en/help/keeping-your-account-open-when-travelling?search_api_views_article_search_fulltext=Seasonal%20hold

 

 

 


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  • Mobile Master
  • 29100 replies
  • November 10, 2021

Seasonal hold costs $15/month. You might as well ask them for the $15 plan and at least receive texts for free (just make sure data and data roaming is off and no texts are sent and no talk is used) 


  • Member
  • 1 reply
  • December 21, 2021

I am told that after the vacation hold I would have to find a new plan as I could not get my plan back

 


Mayumi
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  • Mobile Master
  • 10319 replies
  • December 21, 2021
billy 345 wrote:

I am told that after the vacation hold I would have to find a new plan as I could not get my plan back

Thats correct.  Vacation hold - switch to a seasonal hold is count as plan change.  So, when you come back, you need to pick a new in market plan.