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vacation mode

  • 10 November 2021
  • 4 replies
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Aunty Karen

I would like to have my phone put on vacation models as I am currently out of country 

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Best answer by Mayumi 10 November 2021, 23:04

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Mayumi
Userlevel 7
Badge +4

If you are already outside of Canada, then contact them through FB or Twitter.

Here is a link about Seasonal Hold plan: 

https://www.koodomobile.com/en/help/keeping-your-account-open-when-travelling?search_api_views_article_search_fulltext=Seasonal%20hold

 

 

 

D
Userlevel 7
Badge +4

Seasonal hold costs $15/month. You might as well ask them for the $15 plan and at least receive texts for free (just make sure data and data roaming is off and no texts are sent and no talk is used) 

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
B

I am told that after the vacation hold I would have to find a new plan as I could not get my plan back

 

Mayumi
Userlevel 7
Badge +4

I am told that after the vacation hold I would have to find a new plan as I could not get my plan back

Thats correct.  Vacation hold - switch to a seasonal hold is count as plan change.  So, when you come back, you need to pick a new in market plan.

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