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Question

trouble shooting

  • February 14, 2026
  • 30 replies
  • 323 views

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30 replies

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  • Mobile Master
  • February 27, 2026

If your phone works with another SIM card, have you considered getting a replacement SIM card to see whether it will resolve the issue? https://www.koodomobile.com/en/help/koodo-sim-support

These options have been explored and explained. 


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  • Mobile Master
  • February 27, 2026

These options have been explored and explained. 

Got it. I must have missed that earlier.

Turns out he is already being assisted in another post.

@Callskeepdropping Please keep everything in one place. 


Yes, my sim card has been replaced twice.


  • Author
  • Connector
  • February 28, 2026

Hey Goran, 

Ok so iv swapped sim cards in another device and it seems to work in this phone that's also with Koodo. Also , this is happening in Foxcreek,  Ab


On another thread someone has fixed this by having the motherboard changed in their phone. I am also having that done and will post here if that works. Maybe that is the solve for you and you can reference the koodo community as other people with the same problem.