I would like to cancel the Koodo Home Internet, as the plan that was promised was not provided. Additionally, I was promised a discount on my Telus line, which I do not see reflected in my Telus account. I am also not satisfied with the internet speed.
Best answer by Flo Koodo
Hi
We are sorry to hear that!
We have limited access here on the community when it comes to Koodo internet, however, if you would like to share more details about the plan you were offered, we can send you a PM, please let us know.
If you would like to proceed with the cancelation, you can request a call back with the virtual assist and select Home Internet
+4Hi
We are sorry to hear that!
We have limited access here on the community when it comes to Koodo internet, however, if you would like to share more details about the plan you were offered, we can send you a PM, please let us know.
If you would like to proceed with the cancelation, you can request a call back with the virtual assist and select Home Internet
really need someone to contact me from the home internet team to cancel, i’ve been on hold for a total of 50hrs.
This is ridiculous!!!! Seems no one at Koodo ever cares about customer service. I have the same issue and am frustrated!
+4Hi there
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