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Question

Talk with live agent immediately

  • May 11, 2023
  • 3 replies
  • 971 views

I received a suspicious email telling me my password does not meet our security standards and now I am locked out of my account. I need to speak to someone live however I am not available for a future callback. I need to speak to someone immediately. 

This topic has been closed for replies.

3 replies

Allan M
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  • Mobile Master
  • May 11, 2023

This email has been confirmed to be a legitimate one and you just need to head to the Koodo website and reset your password so that you can create a new one.

 


I need to speak with a live agent 

 


Mayumi
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  • Mobile Master
  • July 2, 2023

Any reason you can't set up a call back?

Call back is the only way to talk to a rep.

You can send a message through FB or Twitter, if you can't make/ receive calls. But, it's not  immediate reply neither.