I received a suspicious email telling me my password does not meet our security standards and now I am locked out of my account. I need to speak to someone live however I am not available for a future callback. I need to speak to someone immediately.
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Userlevel 7
+4
This email has been confirmed to be a legitimate one and you just need to head to the Koodo website and reset your password so that you can create a new one.
I need to speak with a live agent
Userlevel 7
+4
Any reason you can't set up a call back?
Call back is the only way to talk to a rep.
You can send a message through FB or Twitter, if you can't make/ receive calls. But, it's not immediate reply neither.
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Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.