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Question

Tablet Screen repair question

  • December 25, 2025
  • 3 replies
  • 48 views

SebLemery

Hey, i have a Tablet, and i pay the device care at 17$ a month, i was wondering how to proceed to get a screen repair on my tablet. its cracked in a corner, it just snapped one day while i was holding it the digitizer and lcd is not affected, i am in the Gatineau/Ottawa Area

3 replies

Dinh
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  • Mobile Master
  • December 25, 2025

You could follow this link to start the warranty process 

https://www.koodomobile.com/en/help/koodo-phone-protection-plan

There is a link to the website of the insurance/repair company there


SebLemery
  • Author
  • Connector
  • December 28, 2025

i filled it up and im still waiting.

Can someone explain to me the fuck why is this multi miliion dollar phone company uses shit forums for support, this is the retardest thing i have ever seen. i pay 200$ a month for a phone and a tablet, you better have customer support. 


Flo Koodo
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  • Official Rep
  • December 28, 2025

Hi ​@SebLemery 

We are sorry to hear about the tablet.

We have just sent you a PM with more details, please check your community inbox when you get the chance.