Koodo Community

suspend service

  • 9 February 2022
  • 3 replies
  • 381 views

If insuspend service to my phone, can I reactivate it later?


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3 replies

Userlevel 7
Badge +4

Suspend your account due to lost phone, or switch to seasonal hold?  Then yes, you can reactivate it later. 

You might need to contact Koodo to do it depending on how you suspend it.

Userlevel 7
Badge +4

Info on the seasonal hold

https://www.koodomobile.com/help/keeping-your-account-open-when-travelling

Userlevel 7
Badge +4

and if you mean suspend your service due to a phone lost or stolen, more info is herr:

https://www.koodomobile.com/en/help/reporting-your-lost-or-stolen-phone