Super old phone number from activation under settings

Does your self serve show the right number and/or does the right number work for your calling/texting?

How long ago did you port/change the number?

I think I need them to call me for this one. I’ve always  had Koodo for 10+ yrs

But does everything work when texting and calling?  Does the correct number show?

And when did you change your number?

When you login to your self serve what number does it show?  What is the port status?

Have you restarted your phone?

So this was the number from activation 10 years ago?  You remember your temporary activation number from 10 years ago?

everything works, i did notice it a year back but everything was working so didn’t do anything.

So just to be clear, absolute everything works properly and fine with the correct number. The only issue is that your phone shows the wrong number in the SIM card slot section of you settings?

If everything works, are you sure you want to dig into things?  Sometimes the fix may be more troublesome