Hi folks,
I expected to turn off my subscription to Stream+ basic as of Jan 2026 but I realize I failed to do that. Just noticed today I’ve been already charged for 2 months now while I thought I’m not subscribed to the service still. March’s charge was just deducted today. I’m not going to use this service anymore. Is there a way to get the amount paid for this month refunded?
Thanks for your help.
Vivek
+4Hi
When cancelling Stream+, the subscription remains active until the end of the billing cycle and no refund is applied, except for Quebec customers, in which case the cancellation is effective immediately and a prorated credit is applied.
For more info, please check this article
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