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Question

Robocallers getting through Call Control

  • September 13, 2022
  • 5 replies
  • 111 views

Just wondering if anyone else is having issues with robocallers getting through your Call Control option?

I live in BC and have recently received a number of calls from ON with recorded chinese messages. Any suggestions on how to ensure that they don’t get through? 

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5 replies

  • Connector
  • September 13, 2022

Of course you have received robot calls. You can’t get a human on the phone anymore. You didnt know that? I think they fired everyone. 


  • Organizer
  • September 14, 2022

Do those numbers show up in the Call Control log?


  • Author
  • Advisor
  • September 14, 2022

Of the three calls, only one came up on the call log. When you write of Call log, I assume you mean “Useage Details - Minutes”?

I’ve read on the website about creating a Blocked Caller list (which can be completed with your 10 most recent calls, but this feature isn’t available through the Useage Details - Minutes page. 


  • Organizer
  • September 14, 2022

No. Login to your account, select the user on the right, click Manage plans and add-ons, scroll down and click Call Control. The list show the last 10 calls and if they were Authorized (selected the correct number), or Failed.


  • Author
  • Advisor
  • September 14, 2022

Thank you for the clarification on what you were discussing. I had the Call Control feature with my previous phone and had recently changed to a newer one.

It appears that the Call log is blank so this must mean that my prior selection for this feature, must have been turned off. 

I have reselected the Call Control feature, so hopefully this should remedy further robocalls. 

Thank you