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Question

Retrieving Deleted Voicemail Messages

  • March 13, 2023
  • 2 replies
  • 371 views

Tracy Lea

I tried to access my voicemail messages last night (9 of them) on my cell phone only to find that all 9 vm msgs had been deleted.  I did not do this.  Is there any way to retrieve these vm msgs??  Thank you.

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2 replies

Dinh
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  • Mobile Master
  • March 13, 2023

Voicemail message is expired after certain days. It wouldn't stay there forever. If you would like to keep it, you have to re-save it regularly or use visual voicemail to download the message.

I am Not sure if Koodo had still had those voicemails or not, you can try to schedule a callback and ask a rep to look into it.


Tracy Lea
  • Author
  • Beginner
  • March 13, 2023

Thanks for your response, Dinh!  Yes, I regularly save my vm msgs.  This isn’t the first time this has happened with Koodo.  I did schedule a callback with Koodo to see if these vm msgs can be retrieved.