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Question

Reporting to TransUnion and Equifax for non-existent account

  • 25 November 2022
  • 1 reply
  • 115 views

I don't have an account with Kodoo and I never had an active account. 

However a dispute was settled with a collection agency a couple of years ago and that was the end of that story.

Last week I decided to check on my credit file and I was surprised to see Koodoo still reporting "missed payments" to TransUnion.

Nearly 90 missed payments have been recorded, severely affecting my credit score.

Koodoo doesn't seem to have a customer service phone number and the automated chat is useless.

 

Can someone please help in erasing this missed payments record from my credit file ?

 

Thank You


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1 reply

Userlevel 7
Badge +4

You can schedule a callback with the chat assistant and then you should be able to reach a rep for this issue. It sounds like fraud if you’ve  never been with Koodo.