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I wanted to rate a rep that I spoke to recently but that rep was the second one I spoke to that day as the first rep transferred me to him.

Since I was transferred and did not speak to him initially the text message I received to rate my experience with the rep for that call was the first rep I spoke to who could not help me and transferred me.

 

So I wanted to send a quick feedback for him as he definitely deserves recognition for his work.

 

I spoke to a Salvador on the 9th of August at around 9:05pm or so.  I wanted to rate him a 5/5 across the board. He was very helpful, kind, personable, attentive, sensitive, and overall had a good attitude.

 

I enjoyed my call with him and as someone who has worked customer support I can tell that he is an amazing fit for the job. He genuinely seemed like he enjoyed helping me out and our conversation.

Please make sure this gets to him. Thank you.

A rep will see this and will forward the good words!

A rep will see this and will forward the good words!

Wonderful, thank you! I just wanted to make sure he got the recognition he deserves! 

@Aster A heartful thank you for taking the time to share your positive experience! Unfortunately we live in a world, where us, humans, often focus on the negative and don’t embrace and share the good things. We will definitely pass on your great review to our them! Thanks again!

@Aster A heartful thank you for taking the time to share your positive experience! Unfortunately we live in a world, where us, humans, often focus on the negative and don’t embrace and share the good things. We will definitely pass on your great review to our them! Thanks again!

 

Of course! I think it's important to remember to share these experiences when possible especially because it's not common to do so. Thank you so much!

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