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Question

Regarding activating streaming services

  • January 30, 2026
  • 9 replies
  • 75 views

I just purchased the Apple TV+ and Netflix bundle. It tells me to activate each one but wont move to the next page when I select activate. How do I activate it if it wont let me?

9 replies

Sophia
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  • Mobile Master
  • January 30, 2026

Can you post a screenshot of what you are seeing? 


  • Author
  • Organizer
  • January 30, 2026

First one wont move when I push activate. Second picture is what happens when I push activate for Apple TV+. Then the third one is it goes back to activate page instead of letting me actually activate AppleTV+.


Dinh
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  • Mobile Master
  • January 30, 2026

Can you tried it on a PC or a laptop? or try to use the incognito mode of the web browser?


  • Author
  • Organizer
  • January 30, 2026

I will do that now. I will let you know. Thank you.


  • Author
  • Organizer
  • January 30, 2026

Hello again I tried the incognito mode and still the same issues. I then tried the laptop (which I am on now) and it still isn’t letting me activate it.


Forum|alt.badge.img+4
  • Mobile Master
  • January 30, 2026

Let me flag a rep for you 


  • Author
  • Organizer
  • January 30, 2026

Okay thank you Dennis


Georgia Koodo
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  • Official Rep
  • January 30, 2026

Hi ​@Rebekkah.85, did you receive the Welcome/Confirmation emails when you originally purchased the services? Do you have a link to activate the services in the email? If yes, have you tried to activate them directly from the email?


  • Author
  • Organizer
  • January 31, 2026

Hello Everyone,

Just want to let you know I was able to complete the activation. Thank you for all your help!