Hi there, I received a text from 4719 stating: (IM503) This number is inactive.
I’m wondering if this is Koodo reaching out to me? Should I be concerned?
Any help is much appreciated. Thanks.
Answer
Received a text from 4719
Best answer by Darius Koodo
Hello !
The message just informs that the 4 digit number code from where notifications were received is no longer active.
This usually happens when the delivery method of that notification changes or is repurposed.
The number 4719 was mostly used to send specific notifications like: “ Would you recommend Koodo to Friends or Family ? Reply Y or N “.
It is just to inform you to not reply to that number as the reply will no longer go through.
There are multiple numbers that are similar and serve to deliver specific notifications. We will also include our help page here.
This topic has been closed for replies.
That is not one of Koodo’s current short codes.
I would login to your self serve and if things look normal and your service works then I wouldnt be worried about your Koodo service.
Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
Got the same thing about an hour ago.
Hello, I received the same message from the same short code advising that the number is inactive. I reached out to one of my local groups and multiple people who are also with Koodo received the message between 2:06pm and 2:08pm. None of us still have an answer as to what it means, and our phones are working properly.
It sounds like it might be a glitch.
Let me flag a rep.
Out of curiosity, where are you located?
I am in Edmonton and did not receive this text
+4Hello !
The message just informs that the 4 digit number code from where notifications were received is no longer active.
This usually happens when the delivery method of that notification changes or is repurposed.
The number 4719 was mostly used to send specific notifications like: “ Would you recommend Koodo to Friends or Family ? Reply Y or N “.
It is just to inform you to not reply to that number as the reply will no longer go through.
There are multiple numbers that are similar and serve to deliver specific notifications. We will also include our help page here.
Hello !
The message just informs that the 4 digit number code from where notifications were received is no longer active.
This usually happens when the delivery method of that notification changes or is repurposed.
The number 4719 was mostly used to send specific notifications like: “ Would you recommend Koodo to Friends or Family ? Reply Y or N “.
It is just to inform you to not reply to that number as the reply will no longer go through.
There are multiple numbers that are similar and serve to deliver specific notifications. We will also include our help page here.
Ohhh that makes more sense. Why even send the message though? No one cares or was even aware of that number really. All it did was confuse EVERYONE who got it.
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