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Hello, I am hoping to reactive my phone number from seasonal hold.

Can one of the reps help me with this?

 

Thank you.

You can reactivate by just changing your plan in self serve to a current in-market plan


Hi Dennis,

Thank you for the reply. Isn’t there anyway to go back to previous plan? I had pretty sweet deal before.

 

Thank you,

 

John


Unfortunately not.  A seasonal hold is considered a plan change so only plans available at the time can be selected.

https://www.koodomobile.com/en/help/keeping-your-account-open-when-travelling

 

Note that Black Friday is 2 months away and the best deals are available at that time.


Cool. Thanks for letting me know.