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Reactivating old SIM card


I have an older Samsung phone locked to Koodo with a Koodo SIM card. I cancelled my account over three years ago

Q1 - Can I reactivate my existing SIM or do I have to buy a new one?

Q2 - Can I get Koodo to unlock my phone so that it’s not married to Koodo

Thanks

Best answer by Allan M

1. You would have to purchase a new sim card.
2. You can unlock a phone by talking to customer service, or if you make a new account with Koodo, you can do so easily online.

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Allan M
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  • Mobile Master
  • July 8, 2023

1. You would have to purchase a new sim card.
2. You can unlock a phone by talking to customer service, or if you make a new account with Koodo, you can do so easily online.


Thank you