Essentially, my wife and I are currently Koodo customers on our own separate plans. I want to add a new line and order a new phone for her on my account, to consolidate our service. If I add a line, will she be able to port her phone number to MY Koodo from hers, effectively cancelling her current service? This is how it would work if I was adding her from another carrier, but I’m unsure if there’s any issues doing this if she’s already with Koodo.
Question
Porting Phone Number of Existing Koodo Customer When Adding Line
+4You can’t port directly from one Koodo account to another. Koodo offer what they call “Ownership transfer” https://www.koodomobile.com/en/help/transfer-of-ownership-town? which you can merge the 2 account into 1. You might have to pay some fee to Koodo though.
If you still want to add a new line, and move your wife number in, you have to port your wife number into another carrier and port it back into Koodo.
That is not possible. If you need to transfer her line to your name, you will need to do a transfer of ownership. Note there will be a $75 fee for the service. https://www.koodomobile.com/en/help/transfer-of-ownership-town
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