I am unhappy with Koodo and will be switching providers. I’ve been told I need to contact Koodo to instruct them to accept a number port request to my new provider.
The only call back options are for a week from now. This is ridiculous… how can I get in contact with someone sooner?
Page 1 / 1
You shouldn't need to contact Koodo ahead of the port. Typically your account number and PIN are all your new carrier needs.
I've flagged your message for a rep to investigate.
I thought so too but apparently that isn’t the case. Thank you!
Hi
Did you get a text message on your Koodo sim card to authorize the transfer of the number?
The process is the same transfering your nunber out of koodo as transferring into koodo
https://www.koodomobile.com/help/moving-your-number-koodo
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.