I just moved to a different part of town on central Vancouver Island and only have reliable calls when using Wi-Fi calling. I am considering changing service providers, as Rogers and others seem to have better coverage in my area of residence. An easier option would be to switch from Koodo to Telus, but I’m not confident that will resolve reception issues. Can anyone advise?
I just moved to a different part of town on central Vancouver Island and only have reliable calls when using Wi-Fi calling. I am considering changing service providers, as Rogers and others seem to have better coverage in my area of residence. An easier option would be to switch from Koodo to Telus, but I’m not confident that will resolve reception issues. Can anyone advise?
Telus uses the same cellular towers as Koodo and Public Mobile. It also applies to Bell, Virgin Mobile, and Lucky Mobile, whom rely on the same towers.
If it is confirmed that your area has a better connection with Rogers, you are better off porting out.
Technically, Telus and Rogers allow their customer to roam on other network where other network was non-existent or weak. You could try to disable Automatic network selection and select “EXT” and see if you can find any signal.
Also, which phone are you using and are you a prepaid or postpaid customer?
Prepaid customers don’t have access to EXT roaming… if you are with the Telus family network, you won’t automatically pick up Rogers towers.
This site may give you a better idea of local reception:
https://www.scadacore.com/tools/rf-path/cell-tower-map-canada/
We live in a rural area near Uxbridge Ontario. We used to easily get 4 or 5 bars every day. Since a few months ago, we are lucky to get 1 or 2 bars. This is true for all 4 phones in family and also home phone. Not sure if a tower got damaged in the big storm? But if it doesn't improve soon we will have to reluctantly switch back to a carrier that uses rogers
We live in a rural area near Uxbridge Ontario. We used to easily get 4 or 5 bars every day. Since a few months ago, we are lucky to get 1 or 2 bars. This is true for all 4 phones in family and also home phone. Not sure if a tower got damaged in the big storm? But if it doesn't improve soon we will have to reluctantly switch back to a carrier that uses rogers
It should be noted that this post was made more than a month ago. Please create your post by scrolling to the top and click on the right-hand corner of the page.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.